Dealing with fraud can cost you product, time, and money. Time spent pouring over incoming orders to check for signs of fraud could be spent on many other essential tasks. When you’re just getting started, a single order lost to a fraudulent chargeback can have a significant impact on your business’ cash flow.
That’s why we’re excited to introduce Fraud Protect for Shopify Payments. Now available for select U.S. merchants, Fraud Protect is an automatic way to protect your orders so you can focus on fulfillment and growing your business.
Fraud Protect charges a small fee for every protected order, and if a protected order does result in a chargeback due to fraud Shopify will automatically reimburse your costs, including fees. To start using Fraud Protect, learn more about the eligibility criteria and opt-in to protect your orders.
Save time on every protected order
Customer expectations are higher than ever. Your customers expect a smooth experience after they place an order, which includes a quick turnaround time. The faster your business can ship orders, the faster they arrive at your customer’s door, improving their overall experience.
Fraud Protect ensures you’ll no longer have to manually review every order you receive—you can fulfill protected orders immediately without worrying about whether a suspicious order might result in a chargeback. Stores using Fraud Protect can confidently process all protected orders, eliminating a time-consuming part of the order fulfillment process. You’ll save time on every order and you won’t have to worry about accidentally losing a legitimate sale.
Sell more, securely
Shopify has processed and assessed the risk of hundreds of millions of orders. We can protect most orders, so you can fulfill them quickly and with confidence. The remaining orders are likely fraudulent, so they’re unprotected and the decision to fulfill or cancel is up to you.
Now, Fraud Protect for Shopify Payments can help you reclaim the time, money, and product you would otherwise have spent dealing with fraud. Find out more about eligibility and opt in to Fraud Protect for Shopify Payments.