Shopify POS's new design is here—and it's redefining what's possible in modern retail. This complete redesign transforms point-of-sale software from a simple transaction tool into a powerful platform for brand storytelling and exceptional customer experiences.
The new interface delivers a premium experience through thoughtful design and intuitive workflows. Every element is crafted to help retail staff deliver the type of personalized, efficient service that builds lasting customer relationships. From customizable brand displays to intuitive navigation, the new design updates in Shopify POS Version 10 empowers your team to create memorable shopping experiences that set your brand apart.
Here, we'll show how this milestone update improves every retail touchpoint—from streamlined access to staff workflows to branded displays. This is more than a redesign. It's a glimpse into retail's future, where powerful technology and beautiful design combine to help brands share their most compelling stories yet.
Table of contents
- Why we redesigned Shopify POS
- 4 usability improvements to Shopify POS's design
- 1. Brand theming: Bring your visual identity to life
- 2. Modern visual experience: Premium design that performs
- 3. Intuitive navigation: Work smarter, not harder
- 4. Smart search: Find what you need faster
- Reimagine your retail experience with Shopify POS
- Shopify POS Version 10 FAQ
Why we redesigned Shopify POS
Retail is changing faster than ever. Global brands, digital-first competitors, and shifts in consumer spending are raising customer expectations, while traditional POS systems struggle to keep pace. Version 10 represents our vision for what point-of-sale software must become: a strategic asset that improves every customer interaction while simplifying operations for retail staff.
Excellent customer experiences are built on excellent staff experiences. Version 10 has prioritized speed, workflows, and ease of use across the design, for exceptional and personalized customer service.
4 usability improvements to Shopify POS's design
1. Brand theming: New ways to bring your visual identity to life
The latest Shopify POS update introduces powerful brand customization features for your customer-facing display. You can now add videos to idle screens, extend your brand colors across the entire checkout flow, and even customize PIN entry screens with your logo and visual identity. These new capabilities transform every moment—from browsing to payment confirmation—into an opportunity for brand expression.
Today's shoppers expect more than just a transaction—they expect an experience. That's why we've reimagined your point-of-sale terminal as a powerful brand storytelling tool, bringing your visual identity to life in ways that weren't possible before.
The retail counter is no longer just a place to process payments—it's become a dynamic canvas for your brand story. Customize the checkout experience on your customer-facing display, from engaging content during idle moments to personalized receipt selections. Your brand colors, logos, and seasonal promotions now create a cohesive journey that reinforces your identity at every step of the purchase process.
For multi-location retailers, this level of brand control strengthens your presence across locations. Manage different content for different store locations while maintaining brand consistency. For example, you can schedule seasonal displays automatically and update content across all terminals simultaneously, ensuring your brand story stays fresh and relevant. This isn't just about aesthetics—it's about creating the kind of immersive brand experiences that build lasting customer relationships.
2. Modern visual experience: Premium design that performs
Shopify POS's design update goes far beyond aesthetics—it fundamentally improves how retail staff interact with customers and manage daily operations. Every element has been thoughtfully refined to create an interface that's not just beautiful, but deliberately crafted to enhance performance at every level of your retail operation.
At the heart of this redesign is a better cart experience. The new design now displays more line items in a single view, eliminating unnecessary scrolling and keeping staff focused on customer interactions rather than navigation. Dynamic headers instantly identify transaction types—whether it's a new sale or draft order—while prominent checkout buttons with clear totals reduce cognitive load during busy periods.
This attention to visual detail directly impacts operational efficiency. The refined interface puts critical information where staff need it, when they need it. Clean typography, intuitive spacing, and sophisticated color treatments work together to create a premium experience that's as easy to use as it is beautiful. For retailers managing high-volume operations or training seasonal staff, this clarity and consistency becomes a powerful advantage.
The modernized design also reflects the evolving expectations of both staff and customers. Today's retail employees expect workplace tools that match the sophistication of the apps they use in their daily lives. Shopify POS's updated design delivers this premium experience while maintaining the robust functionality that growing retail operations demand—and nowhere is this more evident than in the completely reimagined navigation system.
Branded customization complements the functional improvements that power modern retail operations. While customers enjoy a visually cohesive experience that reflects your brand identity, your staff benefit from an intuitive interface that makes complex workflows simple—whether they're checking inventory availability, processing returns, or arranging shipments for out-of-stock items. The result is a seamless blend of brand expression and operational efficiency that meets the expectations of today's digitally-savvy shoppers who value both aesthetics and functionality in their retail experiences.
3. Intuitive navigation: Work smarter, not harder
The revamped vertical navigation bar in Shopify POS improves how retail staff interact with POS software. By moving critical workflows to an easily accessible sidebar, we've maximized valuable screen space so staff can serve customers during peak hours.
This reorganization puts essential tools—Register, Lock Screen, and Connectivity—just one tap away. No more diving through nested menus or remembering complex paths to frequent actions. For retail staff managing long lines or helping customers across the sales floor, this immediate access to core functions transforms everyday efficiency. On mobile devices, the addition of quick cart access ensures seamless transactions whether staff are at the counter or assisting customers throughout the store.
The impact of this navigation update extends beyond simple convenience. By freeing up screen real estate, we've created more room for the Smart Grid, where staff spend most of their time building carts and serving customers. This optimization reflects a deeper understanding of retail workflows—every saved tap, every simplified interaction adds up to more time spent focusing on what truly matters: creating meaningful customer connections.
For retailers managing multiple locations or training new staff, this intuitive design reduces training time and helps maintain consistent service standards across your entire operation. More importantly, when staff feel comfortable with an easy-to-use POS, they're more likely to adopt advanced workflows that might otherwise seem intimidating. This confidence leads to higher-impact customer experiences—like personalized recommendations or seamless omnichannel transactions—ultimately driving long-term business outcomes like increased loyalty, higher average order values, and stronger customer retention.
4. Smart search: Find what you need faster
The enhanced search functionality in Shopify POS speeds up how retail staff access information and serve customers. Context-aware search now intelligently adapts to whatever task your team is focused on—whether they're looking up products, checking orders, or accessing customer information. This isn't just a faster search; it's a smarter way to work.
When a staff member searches within the Products tab, they'll see only product-specific results, eliminating the noise and confusion of irrelevant information. The same intelligence applies across Orders, Customers, and even Draft Orders tabs, ensuring that every search delivers exactly what's needed in that moment. For busy retail environments where every second counts, this precision helps staff maintain their flow and focus on customer service rather than navigation.
Now Shopify POS also balances specialized and comprehensive search needs with a wider Home screen search bar that searches across all indexes when broader results are needed. Draft orders are now also searchable, making them easier to find and check out—a significant improvement for staff managing multiple customer interactions simultaneously.
Reimagine your retail experience with Shopify POS
The future of retail is here, and it starts with your next transaction. Shopify POS makes every touchpoint of your retail operation into an opportunity to tell your brand's unique story. From the moment your staff log in to the final customer interaction of the day, each detail has been thoughtfully crafted to help your brand shine.
Updating to Shopify POS's latest version is simple. Your POS app will automatically prompt you to update, ensuring a smooth transition for your entire retail team. As you explore the new interface, you'll discover how every enhancement—from the beautiful brand theming to the intelligent search—works together to create exceptional retail experiences that keep customers coming back.
This isn't just where your retail story continues—it's where it evolves. This update represents our commitment to building software that grows with your business, anticipates your needs, and helps you stay ahead in an ever-changing retail landscape. Whether you're running a single boutique or managing multiple locations, you now have the tools to create the kind of memorable, branded experiences that define retail excellence.
Shopify POS design update FAQ
When will the new version of Shopify POS be available?
The latest version of Shopify POS is rolling out globally starting April 2025. Your POS app will automatically prompt you to update when it's available for your store.
How do I update to the new version of Shopify POS?
Your Shopify POS app will automatically notify you when the update is available. Simply follow the prompts to install. We recommend updating during non-peak hours to ensure a smooth transition for your team.
Will my existing POS extensions and integrations still work?
Yes. All visual design improvements in Shopify POS automatically apply to POS Extensions, requiring no additional updates. Your existing integrations will continue to work seamlessly.
What happens to my existing POS settings and configurations?
All your existing settings, including staff permissions, receipt templates, and payment configurations, will carry over automatically when you update to the latest version of Shopify POS.
How can I customize my Shopify POS lock screen?
Visit your POS channel in Shopify Admin to add your brand imagery to the lock screen. You can upload both a custom background image and your logo to create a professional, branded experience that stays consistent across all your store locations.
How can I add a theme to my POS Terminal view?
Visit your POS channel in Shopify Admin to customize your terminal display. You can upload media (videos or images) for the idle screen and apply your brand colors across all checkout screens. These customization options help create a cohesive branded experience throughout the payment process.
